Privacy Policy

1. Introduction

Newtells ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered business communication platform and related services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our services, including:

• Name and contact information (email address, phone number)
• Business information (company name, industry, role)
• Account credentials
• Payment and billing information
• Communications and correspondence with us

Automatically Collected Information

When you access our services, we may automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our AI communication services
• Processing transactions and sending related information
• Responding to inquiries and providing customer support
• Improving our services and developing new features
• Sending promotional communications (with your consent)
• Detecting and preventing fraud or security issues
• Complying with legal obligations

4. AI and Voice Data

Our AI-powered services process voice and text communications to provide automated responses and insights. We handle this data with strict security measures and use it solely to deliver and improve our services. Voice recordings and transcriptions are encrypted and stored securely. You can request deletion of your voice data at any time.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our platform
• Business partners with your explicit consent
• Legal authorities when required by law
• Successors in the event of a merger or acquisition

6. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure data centers, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.

9. Third-Party Services

Our services may integrate with third-party platforms and services. These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: